FAQs | SWAATS Guns

Frequently Asked Questions (FAQs)

How long will it take to receive my order?

Long Guns: 7-10 Business Days
Handguns: 5-7 Business Days
Accessories: 7-10 Business Days

Is there a fee for using a credit/debit card?

Yes, there is a 3% transaction fee for all credit/debit card payments.

What are the shipping charges?

Guns: Flat rate of $25.99, plus $10 for each additional gun.
Select firearms: Flat rate of $29.95 from certain warehouses, plus $10 for each additional gun.
Accessories: Start at $15.95, with some items, like ammo, incurring an additional $5 per item.
For orders to Alaska and Hawaii, additional shipping charges apply—please request a quote prior to ordering.

How can I track my order?

After ordering, you'll receive a confirmation email with an order number.
Tracking information is sent via email once the distributor fills the order.
For items not permitted for drop shipping, tracking is provided once they're shipped from our location.

Can firearms be shipped to my home address?

No, all firearms must be shipped to a licensed dealer (FFL) in accordance with ATF regulations.

What is your return policy?

New Guns: Returnable if not transferred, subject to a restocking fee (See Store Policies).
Used/Consigned Guns: All sales are final, no returns.
Ammo: All sales are final, no returns.
Accessories: Returnable, subject to a restocking fee (See Store Policies).

What if I need to cancel my order?

Cancellations are subject to a 25% fee. Please confirm your purchase intent before ordering.

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